In case we provide you a custom firmware, you need to update that manually via command line or terminal. These instructions help you to update the custom firmware.

Installation is done with application called dfu-util and process starts with the application installation. More information about dfu-util can be found from https://dfu-util.sourceforge.net.

DFU-util installation

Windows

  1. Download application package and decompress it
  2. Copy win32 or win64 (depending if you have 32-bit or 64-bit Windows) folder to location on your hard drive to you preferred location.
  3. Rename the folder to e.g. dfu-util

Mac

Method 1

  • Install using Homebrew with command "brew install dfu-util"

Method 2

  1. Download application package and decompress it
  2. Copy darwin-x86_64 folder to location on your hard drive to you preferred location.
  3. Rename the folder to e.g. dfu-util

Update firmware

  1. Copy firmware binary file e.g. to the dfu-util installation folder or some other preferred folder
  2. Open command prompt or terminal depending if you use Win or Mac.
  3. Go to the dfu-util application folder
  4. Connect Collector to the computer via USB and move it to bootloader mode. You can access bootloader mode by pressing the the small micro switch from the small hole on the Collector and then powering up the device. Hole is located on the flat face (logo sticker). When device is in bootloader mode, all three LEDs are on and dimmed.
  5. Run command as follows and change the firmware filepath in the command. "dfu-util -a 0 -w -i 0 -s 0x08000000:leave -D /path/to/firmware-file.bin".
  6. Wait until update process is completed. Collector should reboot after update process is completed and start normal operation.